AI-assisted intake
The website intake is live. The dedicated phone line is being finalized.
Use the secure request form now. The AI-assisted system classifies the request, prepares the record, and keeps provider routing behind consent and human review.
Independent referral service. Not SNWA, a utility, government program, or contractor. Information may be shared with one Nevada-licensed provider only with permission.
What the intake assistant can do
- Identify property type and service lane
- Collect contact, ZIP, concern, timing, and callback preference
- Explain that the service is independent
- Record referral consent
- Flag urgent language for human review
What it cannot do
- Diagnose property conditions
- Promise rebate eligibility or savings
- Quote construction prices
- Act as a utility or licensed contractor
- Place outbound AI promotional calls